FAQ

Why should I visit the Dentist every six months even if I am not in pain or have any issues?

A regular check-up with your dentist is an important part of maintaining good oral health. Prevention or early intervention is the best approach and regular check-ups will ensure that no small developments are taking place. Regular visits will also allow your dentist to clean any build up of calculus.

Why do I need x-rays?

X-rays help the dentist to examine areas not always visible to the naked eye such as the space between the teeth. They also allow the dentist to see below the enamel surface of the teeth and help the dentist to locate areas of decay and to check bone levels surrounding the teeth. X-rays are not normally required each visit.

What type of tooth whitening is available and can you give me some information?

We offer many options, for single teeth, upper or lower arches, or both depending on which teeth you show when you smile. The Dentist will advise the best method for each patient and give instructions where necessary.

What can I do about sensitive teeth?

Sensitivity can be caused by many things and a consultation with the Dentist would be required to determine the cause. Depending on the cause of the sensitivity the Dentist will offer an appropriate treatment. The various treatments range from simple, non-invasive solutions to fillings.

Do I have to pay on the day of treatment?

Yes, accounts are required to be settled on the day of treatment. However, where a treatment plan requires multiple visits we like our patients to meet with our Dentists for a short consultation whereby the full treatment plan is explained and quotes for different options are provided.

Are mouth rinses good for me?

There are many different mouth rinses available for different conditions, so it is best to discuss your needs with the Dentist.

How does the practice sterilise your Instruments?

We have modern autoclaves (sterilisers) and use special instrument tracking systems to ensure that all instruments have been fully sterilized prior to use on a patient.

Do you extract wisdom teeth?

Yes. However, depending on the specific needs of the patient we may refer the patient to a Specialist.

Do you treat children?

Yes, and they receive prize bags! We recommend that parents make their child's first appointment at around 3 years of age. However, if you have any concerns at all, it is best to consult your Dentist immediately.

Is dental bought chewing gum good for you?

Yes. Chewing dental approved gum encourages saliva production, which helps to clean teeth and neutralise mouth acids, especially after meals. However, overuse may result in excessive wear to the teeth and cause sore jaw problems.

Do acidic drinks damage the teeth?

Yes, acidic drinks are a very common cause of non-decay related loss-of-tooth structure.

If I have a toothache do I have to have a Root Canal Treatment?

Each situation must be assessed on a case by case basis by the Dentist.

Do you do Root Canal Treatments?

Yes, however depending on the complexity of the case, we may refer the patient to a specialist Endodontist.

Do I have to make an appointment?

Yes. By making an appointment we can ensure that our patients have ample time to discuss their treatment plan with the dentist. Also having set appointment times also allows our dentists and patients to enjoy a more relaxed treatment experience.

Which Health Funds are you Preferred Provider for?

All health funds are friendly accepted. We are a preferred provider for Medibank Private, MBF (BUPA), HBA (BUPA), and a participating provider for HCF.

Do you process Private Health claims on the spot?

Yes, we will swipe your private health insurance card on the day of your appointment. This can be done for almost all private health insurers with the exception of AHM.

Do you treat EPC/ Teen Dental / Repatriation Gold Cards?

Yes. Please advise our receptionist when making your appointment if you are covered by any of these schemes.

Do you do Cosmetic Dentistry, Veneers, Bleach, Bonding?

Yes, we provide our patients with many different cosmetic dentistry options. Please contact us to make an appointment to discuss which option is most suited to your particular needs.

Do I have to have an injection/local anaesthetic before a treatment?

No, we do not insist on giving the patient a local anaesthetic injection. The patient is given the choice of whether to receive an injection or not.

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