Cancellation Policy

At The Dental Club, we kindly ask for your consideration when changing or cancelling appointments so we can accommodate all patients.

Confirmations: Please confirm your appointment via SMS/email reminder or by contacting us. Unconfirmed appointments may be offered to other patients after 12:00pm the day prior.

Cancellations: We request at least 24 hours’ notice for any changes. Late cancellations may result in a deposit requirement for future bookings.

Missed Appointments: Cancellations within 2 hours or failure to attend may incur a fee or require prepayment for future visits.

Deposits: Deposits may be required for certain appointments and may be forfeited in cases of late cancellation or non-attendance.

We understand that unexpected situations can arise and will always aim to be fair and flexible. Thank you for helping us provide timely care to all patients.